Customer Service

 

Satisfaction/ Return Policy:

Contact Us:

Frequently Asked Questions:

E-Mail:

           Concierge@RondeauTeleSeminars.com

How do I download a Tele-Seminar?

    - Right-Click (Windows) or Control-Click (Mac), click on download file.


How do I access the Tele-Seminars?

  1. -You will receive the telephone number and access code via e-mail. You can use  the codes by clicking on the “Tele-Seminar Archive” link in the upper right hand corner.


How do the FAQ Friday Bonus Tele-Seminars work?

  1. - Members can submit questions through the Tele-Seminar Archive section up            to two weeks before the first Friday of each month. On the first Friday of every    

  month, some of the most interesting questions will be answered and made    

  available to our members.


I forgot my Tele-Seminar archive username and/or password.

    - Contact Us:

             Concierge@RondeauTeleSeminars.com


How do I become a member?

    - Go to the “Membership Info” page and click the “Add to Cart” icon below the           

     program that you would like to become a member of.


My credit card doesn’t work.

    - Try a different card. If that doesn’t work, contact us and we will help you make

     the transaction manually.


Is my credit card going to be charged monthly?

  1. -Yes, Gold and Platinum Members will be charged on a recurring basis, each month, until cancelled.


How do I cancel my membership?

  1. -Email us and we will cancel your membership immediately. Your access to the  Tele-Seminar Archive will be terminated, adn you will no longer receive the access codes to the live Tele-Seminar Event.

When are the Tele-Seminars?

    - The Tele-Seminars are hosted on the first Tuesday of every month at                                

      6:00 pm PST or 9 pm EST


What if I miss the Tele-Seminar?

    -Don’t worry! You can log into the Tele-Seminar Archive and download the Tele-

     Seminar to be listened to at any time, over and over.

We believe that Rondeau Tele-Seminars will deliver the best and most informative learning experience through exciting and inspiring Tele-Seminars. If after your first Tele-Seminar you do not feel the same, we will gladly refund your money and cancel your membership.